Hens feeding at Olams Poultry farm, bred to help support domestic food security, Nigeria.

    Stakeholder Engagement

    We engage with stakeholders and participate in multi-stakeholder forums to advance sustainable palm oil supply chains and protect forests and high conservation value areas. Stakeholder feedback is invaluable in driving best practices, assessing supplier compliance, and enhancing transparency throughout our supply chains.

    Responses & Reports

    Below are recent reports and responses to stakeholders. Follow the links to read more information or contact palmsustainability@olamnet.com

    Mighty Earth

    The joint statement from FSC, Mighty Earth and OPG and the public summary is available here.

    1. May 2023 – FSC, Mighty Earth and Olam Group joint statement and public summary

    a. Might Earth

    1. January 2018 update from Olam International and Mighty Earth on engagement process
    2. July 2017 update from Olam and Mighty Earth on engagement process
    3. Olam and Mighty Earth agree to collaborate on Forest Conservation and Sustainable Agriculture in Highly Forested Countries
    4. Response from the Republic of Gabon National Parks Agency to Mighty Earth (January 2017)
    5. Olam International’s response to Mighty Earth and Brainforest (December 2016)

    b. Forest Heroes

    1. Olam International’s response to Mighty Earth and Brainforest (December 2016)

    c. The Forests Dialogue

    In October 2017, we joined 60 participants from 15 countries as part of The Forests Dialogue – a Yale-based programme promoting multi-stakeholder discussions on forest issues – to understand deforestation-free supply chains can be applied in a west and central African context, particularly in highly forested countries seeking to alleviate deep poverty through development. The group visited our palm plantation in Gabon, as well as ecological cultural conservation areas, villages surrounding our development and the GRAINE programme.

    1. Co-Chairs’ summary: Understanding deforestation free commitments in Central African context, Mouila Gabon

    d. World Rainforest Movement

    1. Our response to the unfounded and false allegations of land grabbing and deforestation

    e. Greenpeace

    1. Olam response to Greenpeace palm industry report ‘Still cooking the climate’

    Raising a Grievance

    Grievances can be submitted through any of the following channels:

    • By email to: palmsustainability@olamnet.com
    • By telephone to: +603 64116771
    • By fax to: +603 64416772
    • In writing to:
      Attention of: Palm Sustainability
      C-4-2-10, Solaris Dutamas,
      No 1 Jalan Dutamas 1,   
      50480 Kuala Lumpur,
      Malaysia

    The grievance should include provision of the following information:

    • Full name*
    • Name of organisation (if any)*
    • Contact details (phone/fax/email address)*
    • Description of the grievance in detail
    • Evidence to support the grievance

    *While grievances can be made anonymously, providing full contact details enables us to better understand and address the concern.

    The Grievance Procedures and our Grievance Log are provided below:

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